Following are the Pre-Disbursement Processor delivered roles. Permissions and responsibilities can be moved from role to role and new roles can be created.
| Role Name | Description | |
| Customer Contact (18) | Users associated with PDP customers that can use the Payment File Batch Upload screen and have basic PDP inquiry access. | |
| Manager (19) | Users who can cancel or hold payments reset locked format processes and view unmasked bank routing and account numbers in PDP. | |
| Processor (20) | Users who can set payments for immediate pay and use the Format Checks/ACH screen in PDP. | |
| Payee ACH Accounts Administrator (KFSMI6886-ROLE) | Administration staff who can view and update Payee ACH Account records and the legacy history of a certain ACH Transaction Type. | |
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